Accessibility statement for Culture North Yorkshire
This accessibility statement applies to www.culturenorthyorkshire.co.uk
This website is run by North Yorkshire Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. For example:
- some pages may have heading structure issues which can affect people using assistive technologies
- some HTML markup does not meet the required WCAG standards
If you experience any difficulty using it, please contact us using the details below.
Feedback and contact information
If you need help accessing the information on this website please email culture@northyorks.gov.uk
We’ll consider your request and get back to you within 5 working days.
If you find any problems not listed on this page, or if you think we’re not meeting accessibility requirements, please contact us at culture@northyorks.gov.uk. We will aim to respond within 5 working days.
We’re always looking to improve the accessibility of this website. Your feedback helps us to do that.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
North Yorkshire Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to these non-compliances:
Non accessible content
Headings
On some pages, there are headings without the preceding heading earlier in the page for example, there is a ‘h3’ heading but no preceding ‘h2’. This does not meet WCAG 2.2 success criterion 1.3.1 (Information and Relationships) or 2.4.10 (Section Headings).
We aim to resolve these issues by October 2026
What we’re doing to improve accessibility
We test this website on an ongoing basis using automated tools including Wave and Siteimprove, and conduct manual testing including keyboard navigation and screen reader testing. We will review and update this statement following any significant content or functionality changes.
Preparation of this statement
This statement was prepared on 15.05.2026. It was last reviewed on 15.05.2026.
This website was last tested on 15.05.2026 against the WCAG 2.2 AA standard. The test was carried out by Altogether Creative.
Testing was carried out using automated tools (Wave, Siteimprove) and manual testing methods including keyboard navigation, screen reader testing using VoiceOver with Safari on macOS, zoom and reflow testing at 400%, and colour contrast verification.